Salesforce | What is Salesforce?
One such CRM solution is Salesforce. Salesforce is a CRM company that started in 1999, since then bringing companies and customers together. It’s an integrated platform that gives all departments like sales, marketing, and service a single view of every customer.
Salesforce is one of the top CRM software available in the market with an all-in-one, cloud-based solution. This software is not just for large businesses and enterprises, but also for small businesses. Salesforce has a massive and robust community of over 10 million members, wherein “community changers are called Trailblazers”. The community includes developers, innovators, and leaders, amongst others.
Trainers have 7+ years of industry experience key Features of our Salesforce training:
- In-depth knowledge of Development and Administrator modules
- In-classroom, as well as online training, are available
- Complete hands-on approach with real-world case studies
- Unlimited Server Access to students for practice
- Multiple weekdays and weekend batches to choose from
- 100 percent placement assistance with top MNCs provided
- Affordable training fees with multiple payment options
A few of the features of Salesforce CRM are listed below.
- Understanding customer needs and concerns
- Helps in creating personalized marketing to attract more customers
- Customized apps to automate time-consuming tasks
- Customer support on multiple channels
Salesforce is present almost across all industries. Some of the major companies using Salesforce are listed below[1].
- Accenture
- Amazon
- Toyota
- Godrej
- Fujitsu
We have understood what is CRM and Salesforce, but why Salesforce training is required?
An investment in knowledge always pays the best interest.” Benjamin Franklin
Training is essential for the success of an organization. Whether, its learning new technologies, being up-to-date, or even rolling out new business processes or plans needs knowledge. In a company, for an employee to achieve goals having a strong understanding of responsibilities is required. To fulfill the responsibilities, proper training is required. However, with limited and tight resources in companies, not all are trained. There are companies with on-the-job training or do-it-yourself culture. Instruction manuals and online forums help you with the basic understanding. This is where professional training helps. It helps understand, plan and execute ever-evolving complex business scenarios.
Below are listed a few benefits of Salesforce certification training for individuals.
Improves your Skills and Efficiency
One of the most important benefits is that it gives you in-depth knowledge of the platform. It increases your understanding of sales and the customers and relationships with them. Learning is essential when communicating with customers. If you are an experienced professional, it will help you to dive deeper, connecting you with finer details. You can learn how to use the platform and other systems connected to it efficiently. This will also help you develop more skills.
Such training courses give you valuable hands-on, real-life experiences. Real-life case studies help you prepare to deal with such scenarios in your role and company. The offer you your industry-relevant project materials in abundance. Comprehensive knowledge is built with many hours of training, coupled with hours of hands-on practice.
What is CRM?
Managing relationships with customers is a crucial part of successfully running a business. Whether it’s a growing business or an established business, customers are as valuable as the product or the service offered. The traditional way of managing your customers involves a phone call, excel sheet, and paper trail. However, this is a very confusing and inefficient causing issue not only in your company but for your customers too. There are many IT solutions t overcome this issue. The most popular and widely used solution is a software called Customer relationship management (CRM). CRM not just helps with day-to-day customer needs, but also helps understand customers’ behavior.
A better relationship with your customers can help,
- Understand historical trends and forecast future sales
- Understand customer’s specific requirements
- Identifying the profitability of customers
- Targeted marketing communications as per customer needs
All this ultimately leads to increased customer satisfaction and retention.
Companies prefer trained individuals
Companies need to spend a huge amount training their workforce. Ineffective training cost a staggering $13.5m per year, per 1,000 employees. Making a trained professional more preferred over others by a company.
Growing companies have a unique requirement. As a company grows, trained Salesforce professionals can guide in implementing strategically essential processes. With their knowledge and skills, they can help get the most out of the application. Such qualified professionals also provide continuous support to maintain and stabilize the platform. So, when deciding to work with Salesforce, this training becomes a necessity for you.
Increase in your value
Every individual wants to deliver the best in their role at their organization. But with ever-changing technology, this becomes a challenge. Hence individuals too need to update their knowledge. Therefore up-skilling has become a necessity. Up-skilling enhances your qualifications and shows the hard work gone through to acquire competence in the work you do. Application of your knowledge not only helps in solving the doubts of customers but also makes you skilled in handling demanding tasks. This allows you to show the value of your contribution leading to better compensation and more growth opportunities.
Salesforce Certification Training Course in Pune
Pune is one of the most important IT hubs in India. Some of the world’s best IT companies are present in Pune. The influx of companies to Pune surged the need for trained professionals. This gave rise to many learning institutes, but only a few could provide outstanding IT professionals.
eLearning Solutions is one of the finest institutes for Salesforce training in Pune. It provides an industry-recognized Salesforce certification course. These training are instructor-led training, ensuring you learn directly from a certified Salesforce trainer. This approach is more focused and engaging. eLearning Solution’s Salesforce training schedule is designed keeping working professionals in mind. There is a collaboration with students, to weave their experience and training together. There are two courses available, Salesforce Administrator & Salesforce Developer
Administrators – Job responsibilities include managing data, analyzing and creating detailed reports, creating workflows, and initializing ideas
Developers – Developers perform customization of the applications. thereby, should possess coding, and design skills for programmatic solutions require familiarity with a complete development lifecycle and knowledge of the available environments
In these times, having the need for a trained workforce is more than ever. Companies are looking for trained Salesforce individuals so that the platform can be used to the best of their abilities. This training and certificate are invaluable. So, if you are a fresher or if you are hoping to advance in your current career, having training in Salesforce is one of the best ways to achieve those goals. Opportunities in Salesforce are plenty. So start the training today for better career opportunities!
Salesforce Administrators training course click here.
Salesforce Developers training course clicks here.
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